Service Request

Do you have a service or warranty related question about a product that you’ve purchased from BILTRITE? Please complete the form below detailing your request and a member of our team will respond as soon as possible.

"*" indicates required fields

Who is requesting service?*
Who is the purchaser?*
MM slash DD slash YYYY
MM slash DD slash YYYY
Is this a Furniture or Mattress Warranty Request?*
Drop files here or
Max. file size: 3 MB, Max. files: 5.
    To move forward with your service request we need images to help speed up the process. Please make sure to provide: A closer picture detailing the concern. One from a bit further away for perspective. Another of the entire piece to show overall condition.
    This field is for validation purposes and should be left unchanged.

    Warranty Service: Monday to Friday 10am to 5pm. The Customer Service Team is off weekends and holidays.

    Please note that BILTRITE Furniture only services products purchased under the original owner. BILTRITE honors all manufacturer warranties. Please note that depending upon the product and the age, there could be a charge for parts, labor, and transportation. BILTRITE does not sell extended warranties.