We receive numerous requests for product prices online. For a variety of reasons including manufacturer restrictions, technical issues, and constant change, we are unable to quote prices online, by email or over the phone. When you visit our easy-to-shop 45,000 square foot showroom full of affordable, better quality furniture and mattresses, we will be glad to answer all of your questions - including pricing - to help you make the best buying decision for your family. We have always had a Low-Price Guarantee that insures you the best value!

Furniture is the third largest purchase consumers make after homes and vehicles. Purchasing furniture over the internet is not like buying a book via the internet. It is impossible to know the quality and value of any item by only viewing a picture. There is no way to sit on a sofa to see how it feels from your computer! For customers to make an intelligent and informed decision, they need to look, touch, feel and inspect the furniture. Also, photography does not accurately show the true color of wood, leather, and fabric. We want to ensure that customers purchase the right product for themselves. Additionally, the cost of shipping and possibility of damage can be extremely expensive. So, why do we maintain a website? It allows for customers, like you, to get a feel for our store and receive in-depth information about our products and services before you visit our showroom. It also allows you to contact us through email so we are able to assist in meeting your needs.

BILTRITE offers affordable, better quality furniture, leather and mattresses produced by manufacturers who offer warranties on their products. Manufacturing defects that occur within the warranty period will be covered unless the furniture has been abused or altered to void the warranty. Most protection plans can void the manufacturer's warranty and are unnecessary. All manufacturers of upholstered furniture state that the warranty on the fabric is voided if the fabric has had RAFT (Retailer Applied Fabric Treatment). In other words, if a store or a customer applies additional fabric protection on the furniture, it voids the warranty. This is because the manufacturers have found that such products cause premature wear, pilling, seam slippage and fading on the fabrics. Some stores sell protection plans and do not apply anything to the fabric because they know it will damage it. For example, microfibers resist stains because they have thousand thread-counts, and there is a backing that prevents liquid stains from penetrating the fabric. When microfibers are sprayed with fabric protection, the backing separates from the fabric and there is no longer stain protection. Also, as extended warranties and protection plans are offered through third parties, when a customer makes a claim, there are often many rules and exclusions which make it difficult, if not impossible, to collect on the claim. Sometimes the third-party insurer goes out of business and the warranty is unenforceable. We find that customers are better served by not purchasing these plans and saving their money. We do give each customer written information on the care of his or her wood, fabric, or leather furniture and mattresses. If there is an accident that occurs and your furniture needs service outside of the manufacturer's warranty, we will be happy to give you the name of an independent technician who can come to your home to address concerns, at your expense, which is often much less than the cost of the protection plans.

For every product we sell, we'll beat any legitimate price from a local store stocking the same item. After your purchase, if you find a lower price within 30 days, we'll refund 110% of the difference!

We even compete with the internet. *

*Must be under the same terms and conditions along with written verifiable proof.

The Item must be the exact same brand, model and materials along with the same services. Delivery must be under the exact same terms and conditions (delivery via common carrier, in a box, dropped off at doorstep vs “BRF's White Glove Delivery”, which includes preparation, inspection and set up in the home). This guarantee excludes floor samples, clearance and “as is” items. See store for details.

Yes! We provide wheelchairs for use in our stores as needed. 

With the recent sales tax changes in Milwaukee County and the City of Milwaukee, please note that the tax you pay is based upon where you take possession of your furniture or mattresses. BILTRITE is in the City of Greenfield which is in Milwaukee County. Here is how sales tax is calculated for the following furniture or mattress purchases:

PICKUP AT BILTRITE FURNITURE (GREENFIELD/MILWAUKEE COUNTY)=5.9%

DELIVERY TO MILWAUKEE COUNTY=5.9%

DELIVERY TO THE CITY OF MILWAUKEE=7.9%

DELIVERY TO FOLLOWING COUNTIES=5.0%

CALUMET
MANITOWOC
RACINE
WAUKESHA
WINNEBAGO

DELIVERY TO FOLLOWING COUNTIES=5.5%

DANE
DODGE
FOND DU LAC
GERMANTOWN
JEFFERSON
KENOSHA
OZAUUKEE
ROCK
SHEBOYGAN
WALWORTH
WASHINGTON

We offer STATEWIDE WISCONSIN DELIVERY! All other deliveries within the state of Wisconsin pay the prevailing sales tax rate for the county in which they live.